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Guides API Reference Changelog

v1.0

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Getting Started Guide

Quickstart with CloudContactAI
Quickstart with API
Adding Contacts
Managing Contact Info
Sending and Receiving Messages
Assigning Clients to a User
Opt-In Messages
Opt-Out Messages

How CloudContactAI Works

Phone Numbers
International Support
SMS Messages Details
SMS Regulations
Delivery Error Codes
Delivery Details
How CloudContactAI Works
How to Create a Template for an SMS Campaign

Features

AI Agents
Auto-Reply to Inbound SMS Messgages
Campaigns
Compliance
CSV import or export
How to configure your CloudContactAI Vertical AI Agent
Link Shortener
Flows
Reassigned Phone Number Lookup

How to Use the Public API

Acquire the Client ID and Current API Key from CCAI
Send a Scheduled Campaign with the CCAI API
Delete a Scheduled Campaign
How to associate a new SMS Message with an Existing Campaign
Delivery Message Receipt for SMS Messages
Send MMS Programmatically

HOW TO CONFIGURE EMAIL

Amazon SES: How to Setup Integration with the Simple Email Service (SES)
Send Emails from Multiple Domains with CloudContactAI
How to Register Your Domain with CCAI to Send Email

Client Management

1.1 Abstract of Clients
1.2 How to Provision a New Client
1.3 How to Edit an Existing Client
1.4 How to Add a New Phone Number to an Existing Client

User Management

1.1 Abstract of Users
1.2 Establishing User Permissions
1.3 Adding or Removing a User
1.4 Deleting a User

Integrations

Salesforce: How to Setup Integration
Salesforce: Sync
Salesforce: iFrame Text Plug-In
HubSpot: How to Setup Integration
HubSpot: Trigger an SMS from a Workflow

Industries

SMS Debt Collection with CloudContactAI
- Communications in connection with debt collection - 12 CFR Part 1006 (Regulation F) -

Release Notes

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(01-24-23) Release Notes


CLOUD-500	Put together a plan to integrate into a CRM: Hubspot
CLOUD-1126	LPS Payments using CCAI

Updated 9 days ago

(01-19-23) Release Notes

(01-26-23) Release Notes