Documentation

Introduction

API QuickStart

C#
Go
Java
Node.js
PHP
Perl
Python
Ruby

FAQ

FAQ (8-08-25)

Learn

Webhook
Webhook Event Types

Getting Started Guide

Quickstart with CloudContactAI
Quickstart with API
Adding Contacts
Managing Contact Info
Sending and Receiving Messages
Assigning Clients to a User
Opt-In Messages
Opt-Out Messages
Setting Up ACH Bank Payments

How CloudContactAI Works

Phone Numbers
International Support
SMS Messages Details
SMS Regulations
Delivery Error Codes
SMS Delivery Details
How CloudContactAI Works
How to Create a Template for an SMS Campaign

Features

AI Agents
Auto-Reply to Inbound SMS Messgages
SMS, MMS, and Email Campaigns
SMS Compliance
CSV import or export
How to configure your CloudContactAI Vertical AI Agent
Link Shortener
SMS and Email Workflows
Reassigned Phone Number Lookup
Reducing Inbox Noise: Using Amazon Nova Pro to Automate SMS Compliance

HOW TO CONFIGURE EMAIL

Amazon SES: How to Setup Integration with the Simple Email Service (SES)
Send Emails from Multiple Domains with CloudContactAI
How to Register Your Domain with CCAI to Send Email

Client Management

Managing Clients with CloudContactAI
How to Provision a New Client
How to Edit an Existing Client in CloudContactAI
How to Add a New Phone Number to an Existing Client

User Management

Managing Users
Managing User Roles
Adding or Removing a User in CloudContactAI
Deleting a User

Integrations

Salesforce: How to Setup Integration
Salesforce: Sync
Salesforce: iFrame Text Plug-In
HubSpot: How to Setup Integration
HubSpot: Trigger an SMS from a Workflow

Industries

SMS Debt Collection with CloudContactAI
- Communications in connection with debt collection - 12 CFR Part 1006 (Regulation F) -

Release Notes

(12-22-22) Release Notes
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(03-12-25) Release Notes

Updated 11 months ago

(03-04-25) Release Notes

(03-27-25) Release Notes