How to configure your CloudContactAI Vertical AI Agent

Login to CloudContactAI

Navigate to SMS Campaigns

Click on the AI Agents tab

Click on the Create AI Agent button

Enter the name of your Agent and context that should be passed into the prompt. Please contact [email protected] if you'd like to upload your own knowledge base to FAISS.

Click the Save button.

Navigate to Settings

Click on the General Settings tab

Select Enable Bot Conversation

Select Bot Should Answer As Custom Agent

Specify the name of your Agent.

Hit the Save Button

Text your inbound phone number. Engage in a conversation with you Agent.